Payment Policy

Last Updated: September 21, 2026

cartescollect.com offers secure payment options through Shopify and its supported payment providers.

1. Accepted Payment Methods

Customers can pay for their orders using the payment methods available at checkout.

Available payment methods may include:

• Credit cards

• Debit cards

• Other payment methods supported by Shopify and our payment providers

The available payment options will be displayed during checkout.

2. Payment Processing

Payment is processed securely through the selected payment provider.

cartescollect.com does not directly store complete payment card details when payment information is processed by a secure third-party payment provider.

3. Order Processing

Orders are generally processed within 1–2 business days after successful payment confirmation.

Once your payment has been confirmed, your order will be prepared for shipment.

4. Payment Issues

If your payment is declined or cannot be completed, please check your payment details or contact your bank or payment provider.

If you continue to experience difficulties, please contact us:

Email: contact@cartescollect.com
Phone: +33 6 19 71 34 80

5. Currency

Product prices and the currency available for payment are displayed on the website and at checkout.

6. Refunds

Approved refunds are generally issued to the original payment method used for the purchase.

Refund processing times may vary depending on the payment provider or financial institution.

For more information, please refer to our Refund Policy.

7. Contact Information

CARTES COLLECT
63 Rue d'Estaires
59480 La Bassée
France

Phone: +33 6 19 71 34 80
Email: contact@cartescollect.com